spark faqs

book.

  • Spark classes are suitable for all fitness levels. Modifications are encouraged. The most difficult thing to do is show up!

    Spark classes can be best split up into these categories:

    • Yoga - Refine, Yin, Flow, Power

    • Strength - Sculpt, Bootcamp, Barre

    • Endurance - all the above.

    We encourage you to start with whichever modality most fits your interests. From there, choose your own adventure. All Spark classes are amazing and our variety of classes will keep you and your body engaged.

  • To book a class a Spark, you must first create an account with us. Accounts can be made by downloading the Spark SLO app or registering on our website.

    Once you have an account, you can book a class from the timetable or on website or mobile app.

  • Registration for classes at any Spark location begins midnight one week before the class start time.

    For example, if the class is 6:00a on Wednesday, registration begins 12:00a Wednesday one week prior.

  • If a class you would like to attend is full, we encourage you to join the waitlist. The waitlist cycles reliably and there is a strong likelihood of getting into class.

    If you no longer wish to attend a class you of which you are on the waitlist, please cancel your reservation prior to the late cancel window.

    If you are placed into class from the waitlist during a late charge window, (3 hours or 10 hours prior to class) you can reply cancel at any time to avoid being charged.

    The waitlist closes an hour prior to the class time. At this time, all waitlist reservations are automatically cancelled, spots become first-come, first-served, and all held spots are released. During this time, we encourage you to check the app for any available spots that open due to late cancellations.

    NOTE: If you are still on a waitlist the night before a morning class, expect to get a message overnight that you got into class. Therefore, if you are unsure whether or not you wish to attend class the next morning, please cancel your reservation on the waitlist to avoid a penalty charge.

  • Registrations can be cancelled anytime by visiting your account on our website or the home page of our mobile app. If you do not intend to take class, please cancel your reservation regardless of if you have a spot in class or are on the waitlist.

    To avoid the $6 late cancelation or $12 no-show penalty charge - please cancel your reservation prior to the late cancel window or class time.

    Classes starting at 9am or later have a 3 hour late cancel window.

    Classes starting before 9am have a 10 hour late charge window.

arrive.

  • Bring a smile—plus a water bottle, mat, and towel.

    Wear comfortable clothes you can move and sweat in, and please skip strong scents or perfumes out of respect for those with sensitivities.

    If you forget any of these items, we have quality yoga mats with mat towels for rent at $4 for the bundle.

  • Once you arrive at the studio, say hello to the front desk to check-in to class.

  • Place any personal items not required for practice in the cubbies. Silence your cell phone & alarms while in the cubbies. Please, no cell phones in class.

    Should you choose to wear an Apple/smart watch, please turn it on airplane or theatre mode to avoid notifications during class.

    While in the lobby, please be respectful of the other classes in session by keeping your voice volume at a respectful level.

    Introduce yourself to other Spark community members!

practice.

  • All studio rooms have numbers indicating your spot in the class.

    • Yoga and Fitness - Align the upper left corner of your mat to the number on the floor.

    • Barre - Align the upper left corner of your mat to the number on the baseboard under the barre.

  • Each class type requires different props, you can check the whiteboard outside the studio room to know what props you'll need for class. You can also ask the front desk or instructor and they will let you know if any props are required.

    Here is a quick guide on which classes and the varring props used:

    • Flow, Refine, Restore Yoga - Strap, band, bolster, blanket.

    • Bootcamp, Sculpt - Two sets of weights, straps, band, and possibly gliders.

  • Out of respect for other students and the instructor — we ask you please stay the entire duration of class.

    Please follow the instructor's flow. This will allow the class to feel cohesive and eliminate distractions. That said, modifications and adjustments are encouraged to ensure your practice feels safe and supportive.

    At Spark, your practice is yours. Whether you’re here to push your edge or simply move and breathe, we encourage you to listen to your body and rest or hydrate whenever you need. Some of our more fitness-focused classes are designed to be challenging—but that challenge looks different for everyone, and breaks are always welcome. Instructors might not always cue rest or water, so trust yourself and take what you need, when you need it.

  • Once your class ends, the instructor will open the doors to the studio.

    Please return any props to their original or designated location. Our staff will sanitize and clean them.

    Towels can be placed in the laundry bin outside of the classroom.

    Showers are available at our Foothill & Laurel locations to freshen up before leaving the studio.

policies.

  • Reservations can be modified or cancelled anytime before the late cancel window.

    If a reservation is not cancelled before this window, a $6 late cancel charge is applied to your account.

    If you no-show for a reservation, there is a $12 no-show charge applied to your account.

  • Out of respect for both other students and instructors, no students are permitted to enter class late after the scheduled time.  Please plan accordingly. In the event of an unplanned emergency, please let the studio know so that we may cancel your reservation.

  • The minimum age to practice at Spark is 14 years of age (with a parent/guardian signature).

  • If pregnant, please consult your physician before attending classes in a heated or unheated environment before practicing. 

  • Please do not bring your kids to the studio during your class. This is out of courtesy for both the staff & patrons.

member faq.

  • Members may temporarily suspend their membership with a 3-day notice in accordance with the following terms:

    • You may freeze your membership twice per year for a sum total of three months.

    • If you are medically unable to use the Studio, you can request a medical freeze for up to six months (nine months for pregnancy). You must provide a doctor's letter at the time you request a medical freeze.

    Please use the Contact Us form to request a membership freeze.

  • To cancel your Spark membership, you can use the Contact Us form on our website. A minimum 3-day notice from your next billing date is required for termination requests and your contract must have met the initial commitment term (3-month requirement for autopay memberships).

  • If you signed up for sparkyoga.tv using the website, You may suspend or cancel your on-demand subscription by logging into your account. Clicking you name in the top right, selecting Manage Subscription, and then selecting either Pause or Cancel Subscription.

    For more information - Please Contact us or visit this on-demand support article.